Hotel Ambassador Zermatt – A Favorite for Families in Zermatt
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Key details
About the Hotel
Spiss-Strasse 10, Zermatt,
-
Close to the Matterhorn Museum
Great
8.6
9.2
/10
4.3
4.1
/5
Loved by Hotel Ambassador Zermatt guests
Spacious rooms
Helpful staff
Matterhorn view
Delicious meals
"The room was beautiful and had a view of the Matterhorn."
Ginny from United States
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"The hotel has a nice pool/spa area and a fairly nice restaurant."
Jesper D from Denmark
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"The ski rental is connected to the hotel therefore we did not have to walk far to rent skis which was extremely convenient."
Gianna
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4-star Alpine hotel 100 metres from Zermatt train station with Matterhorn views from every room
Location & Access
Hotel Ambassador Zermatt is 100 metres from the Zermatt train station and the Gornergrat rack railway station. The hotel offers a shuttle service to and from the train station for guests with luggage. Bus stops for ski lifts and the Matterhorn Glacier Paradise gondola are within a 1-2 minute walk.
Rooms & Views
All rooms and apartments have a balcony with panoramic mountain views, including the Matterhorn. Family suites can accommodate up to six guests with separate living and dining areas. The hotel provides allergy-free rooms and family rooms on request.
Dining
The on-site Tapas & Wine restaurant serves Swiss and Spanish cuisine by internationally recognised chefs. The bar and lounge area offers a selection of drinks for relaxing hours. Special diet menus and kids' meals are available upon request.
Wellness & Activities
The hotel has a heated indoor pool, a whirlpool, and a sauna for guest use. Ski equipment hire, storage, and a ski pass vendor are available on-site for ski-in/ski-out convenience. Bicycle rental and hiking information are provided by the concierge service.
Family & Guest Services
Daily housekeeping, dry cleaning, laundry, and ironing service are offered by the hotel. Board games and puzzles are available for children in the shared lounge. The 24-hour front desk provides currency exchange, luggage storage, and express check-in/check-out.
Highlights
Location: 100 metres from Zermatt train station and Gornergrat railway
Rooms: Balcony with Matterhorn view from every room
Dining: Swiss and Spanish cuisine by renowned chefs at Tapas & Wine
Wellness: Heated indoor pool, whirlpool, and sauna
Ski: On-site ski rental, storage, and ski pass vendor
Family: Family suites for up to six guests, kids' meals, board games
“Location is a prime asset, placing guests within easy reach of key transport hubs and ski access. The charm extends beyond the location, with attentive staff dedicated to meeting guest needs. I particularly note the on-site dining and wellness facilities enhance the overall stay, making it a strong choice for skiers and families.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Twin Room
2 persons
25 sq. feet
2 Single beds
Balcony
Heating
room details
Twin Room Matterhorn View
2 persons
25 sq. feet
2 Single beds
Balcony
Heating
room details
Suite
2 persons
60 sq. feet
2 Single beds
Balcony
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.7/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Ski school
Hiking
Cycling
Guest Parking
No parking available.
Services
Room service
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Board games
Children's menu
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Sun terrace
Garden area
Leisure/ TV room
Sauna
Jacuzzi
Room features
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
In-room computer
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Hotel Ambassador Zermatt offers a delightful dining experience that blends local Swiss traditions and international flavors. Guests can savor hearty meals in a warm, family-friendly environment, making it the perfect setting for both relaxed family dinners and special occasions.
Restaurant #1
Local and International
Ambiance
A cozy yet modern space that welcomes families, offering a blend of traditional Swiss charm and contemporary design.
Key Offerings
Indulge in the rich flavors of Swiss cuisine, with signature offerings including fondue and the classic Valaisan plate. A daily evening menu ensures a new culinary delight awaits each night.
Reservation
Recommended
Open for dinner from 18:30 to 22:00, seven days a week.
Hotel Ambassador Zermatt Location
Spiss-Strasse 10, Zermatt,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
9 minutes' walk
Local history is showcased through exhibits on mountaineering and Zermatt's culture.
The Matterhorn
30-minute walk
Iconic peak with stunning views and a range of hiking trails for all skill levels.
Mountaineer's Cemetery
9 minutes' walk
Memorial site honoring climbers lost in the mountains, offering a serene atmosphere.
St Peter's English Church
8 minutes' walk
Charming church known for its beautiful architecture and peaceful surroundings.
Hiking Trails
5-minute walk
Various trails accessible for all levels, offering breathtaking views and nature encounters.
Murmeli Brunnen
2 minutes' walk
Relaxing spot ideal for families, featuring a playground and a scenic mountain backdrop.
Biking Rentals
10-minute walk
Cycling offers thrill-seekers adventures on scenic trails with rental services nearby.
Gusto Matto
2 minutes' walk
Italian cuisine in a cozy atmosphere, featuring homemade pasta and upscale pizzas.
Marie's Deli Zermatt
3 minutes' walk
Casual deli with a variety of sandwiches and local snacks, perfect for a quick meal.
CasaMia
2 minutes' walk
Charming eatery with locally-inspired dishes, offering options for various dietary preferences.
Hinterdorfstrasse
8 minutes' walk
Lively street with shops and cafes; offers a glimpse into Zermatt's vibrant culture.
Après-Ski Bars
10 minutes' walk
Local bars provide nightlife options post-skiing, featuring drinks and live music entertainment.
Tips on navigating the city
City Centre
Zermatt 6 min · 1700 ft
Airports
Sion (SIR) 125 min · 51.4 mi
Agno (LUG) 301 min · 124.7 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 20.0 per person.