Hotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photo

Hotel Ambassador Zermatt – A Favorite for Families in Zermatt

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Check rooms and rates
From$464 /night
Check-in
14Jun
Check-out
15Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spiss-Strasse 10, Zermatt
-
Close to the Matterhorn Museum
Great
8.5
9.2
/10
4.3
4.1
/5

Rooms with Matterhorn views

Hotel Ambassador Zermatt offers double rooms (23-26m^2) with balconies facing the Matterhorn, equipped with premium bedding, free WiFi, and laptop-friendly workspaces. Family rooms (60m^2) accommodate up to 4 children and include mountain views. Suites (50m^2) feature separate living areas, bathtubs, and balconies.

Dining at Carbon Restaurant

Restaurant Carbon, led by chef Oriol Fernandez, serves French-Spanish Mediterranean cuisine cooked over open fire. The Ambassador Bar offers Swiss wines, draft beer, and 20+ whisky varieties. Breakfast includes regional products, served daily from 7:00 AM to 10:30 AM.

Ski & wellness facilities

The hotel has a heated indoor pool, sauna, and whirlpool (open until 8:00 PM). Ski rentals (skis, boots, helmets) are available on-site. The ski room stores equipment, and mountain railway tickets can be purchased at the front desk.

Near ski slopes & trails

A 10-minute walk from Zermatt's center, the hotel is close to 360km of ski pistes and 400km of hiking trails. The Matterhorn Museum (500m away) displays 19th-century mountaineering history. Heliskiing and sledging are available nearby.

Concierge & transport services

Services include luggage delivery via SBB (Swiss rail), ski equipment storage, and air purification systems in rooms. The Matterhorn Gotthard Bahn connects to Zermatt in 1h30 from Visp. Täsch (5km away) is the nearest car park.

“Location is a prime asset, placing guests within easy reach of key transport hubs and ski access. The charm extends beyond the location, with attentive staff dedicated to meeting guest needs. I particularly note the on-site dining and wellness facilities enhance the overall stay, making it a strong choice for skiers and families.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard Twin Room
    2 persons
    25 sq. feet
    2 Single beds
    Balcony
    Heating
  • Twin Room Matterhorn View
    2 persons
    25 sq. feet
    2 Single beds
    Balcony
    Heating
  • Suite
    2 persons
    60 sq. feet
    2 Single beds
    Balcony
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Parquet floor
Show more

Dining Onsite

Hotel Ambassador Zermatt offers a delightful dining experience that blends local Swiss traditions and international flavors. Guests can savor hearty meals in a warm, family-friendly environment, making it the perfect setting for both relaxed family dinners and special occasions.
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo

Restaurant #1

Local and International
Ambiance
A cozy yet modern space that welcomes families, offering a blend of traditional Swiss charm and contemporary design.
Key Offerings
Indulge in the rich flavors of Swiss cuisine, with signature offerings including fondue and the classic Valaisan plate. A daily evening menu ensures a new culinary delight awaits each night.
Reservation
Recommended
Open for dinner from 18:30 to 22:00, seven days a week.

Hotel Ambassador Zermatt Location

Spiss-Strasse 10, Zermatt
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
9 minutes' walk
Local history is showcased through exhibits on mountaineering and Zermatt's culture.
The Matterhorn
The Matterhorn
30-minute walk
Iconic peak with stunning views and a range of hiking trails for all skill levels.
Mountaineer's Cemetery
Mountaineer's Cemetery
9 minutes' walk
Memorial site honoring climbers lost in the mountains, offering a serene atmosphere.
St Peter's English Church
St Peter's English Church
8 minutes' walk
Charming church known for its beautiful architecture and peaceful surroundings.
Hiking Trails
5-minute walk
Various trails accessible for all levels, offering breathtaking views and nature encounters.
Murmeli Brunnen
Murmeli Brunnen
2 minutes' walk
Relaxing spot ideal for families, featuring a playground and a scenic mountain backdrop.
Biking Rentals
10-minute walk
Cycling offers thrill-seekers adventures on scenic trails with rental services nearby.
Gusto Matto
2 minutes' walk
Italian cuisine in a cozy atmosphere, featuring homemade pasta and upscale pizzas.
Marie's Deli Zermatt
3 minutes' walk
Casual deli with a variety of sandwiches and local snacks, perfect for a quick meal.
CasaMia
2 minutes' walk
Charming eatery with locally-inspired dishes, offering options for various dietary preferences.
Hinterdorfstrasse
Hinterdorfstrasse
8 minutes' walk
Lively street with shops and cafes; offers a glimpse into Zermatt's vibrant culture.
Après-Ski Bars
10 minutes' walk
Local bars provide nightlife options post-skiing, featuring drinks and live music entertainment.
Tips on navigating the city
  • City Centre
    Zermatt 6 min  ·  1700 ft
  • Airports
    Sion (SIR) 125 min  ·  51.4 mi
    Agno (LUG) 301 min  ·  124.7 mi
  • Train
    Zermatt railway station 3 min  ·  700 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.1 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 494 verified reviews
8.5 /10
Great
87 %
Recommend
Breakfast
7.0/10
Cleanliness
8.8/10
Comfort
9.0/10
Facilities
8.5/10
Free WiFi
8.7/10
Location
9.2/10
Paid Wi-Fi
7.5/10
Staff
9.0/10
Value for money
7.7/10
Pros
Convenient location
Spacious room
Exceptional customer service
Cons
Building work noise
Rude staff
Guest reviews
based on 438 reviews
4/5
based on 1223 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About Hotel Ambassador Zermatt
What is the distance from Hotel Ambassador Zermatt to Zermatt train station?
The hotel is located 100 meters from Zermatt train station.
Which nearby attractions can be found close to Hotel Ambassador Zermatt?
Nearby attractions include the Gornergrat railway station (0.3 km) and the Matterhorn Museum - Zermatlantis (2 km).
What facilities does Hotel Ambassador Zermatt offer for relaxation?
The hotel features a heated indoor pool, whirlpool, sauna, and a bar/lounge area.
Is breakfast available at Hotel Ambassador Zermatt?
Breakfast is available for an additional charge of 20 CHF.
Does Hotel Ambassador Zermatt provide any on-site dining options?
Guests can enjoy Swiss and Spanish cuisine at the Tapas & Wine restaurant on-site.
What types of room amenities are available at Hotel Ambassador Zermatt?
Rooms include amenities such as Wi-Fi, flat-screen TVs, mini-fridge bars, and balconies with views of the Matterhorn.
What check-in and check-out times does Hotel Ambassador Zermatt have?
Check-in is at 00:00 and check-out is by 11:00.
What recreational activities does Hotel Ambassador Zermatt offer?
The hotel offers activities such as skiing, hiking, and bicycle rentals.

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Check-in
14Jun
Check-out
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Rooms and Guests2 Guests, 1 Room