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Hotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photoHotel Ambassador Zermatt Exterior photo

Hotel Ambassador Zermatt – A Favorite for Families in Zermatt

•
8.7|Great
Check rooms and rates
From$246 /nightOnly on Our Website-10%
Check-in
10Nov
Check-out
11Nov
Guests
2 Guests
Key details

About the Hotel

Spiss-Strasse 10, Zermatt
-
Close to the Matterhorn Museum
Great
8.7
9.2
/10
4.3
4.1
/5

4-star Alpine hotel 100 metres from Zermatt train station with Matterhorn views from every room

Location & Access

Hotel Ambassador Zermatt is 100 metres from the Zermatt train station and the Gornergrat rack railway station. The hotel offers a shuttle service to and from the train station for guests with luggage. Bus stops for ski lifts and the Matterhorn Glacier Paradise gondola are within a 1-2 minute walk.

Rooms & Views

All rooms and apartments have a balcony with panoramic mountain views, including the Matterhorn. Family suites can accommodate up to six guests with separate living and dining areas. The hotel provides allergy-free rooms and family rooms on request.

Dining

The on-site Tapas & Wine restaurant serves Swiss and Spanish cuisine by internationally recognised chefs. The bar and lounge area offers a selection of drinks for relaxing hours. Special diet menus and kids' meals are available upon request.

Family & Guest Services

Daily housekeeping, dry cleaning, laundry, and ironing service are offered by the hotel. Board games and puzzles are available for children in the shared lounge. The 24-hour front desk provides currency exchange, luggage storage, and express check-in/check-out.

Highlights

Location: 100 metres from Zermatt train station and Gornergrat railway

Rooms: Balcony with Matterhorn view from every room

Dining: Swiss and Spanish cuisine by renowned chefs at Tapas & Wine

Wellness: Heated indoor pool, whirlpool, and sauna

Ski: On-site ski rental, storage, and ski pass vendor

Family: Family suites for up to six guests, kids' meals, board games

“Location is a prime asset, placing guests within easy reach of key transport hubs and ski access. The charm extends beyond the location, with attentive staff dedicated to meeting guest needs. I particularly note the on-site dining and wellness facilities enhance the overall stay, making it a strong choice for skiers and families.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Standard Twin Room
    2 persons
    270 sq. feet
    2 Single beds
    Balcony
    Heating
  • Twin Room Matterhorn View
    2 persons
    270 sq. feet
    2 Single beds
    Balcony
    Heating
  • Suite
    2 persons
    650 sq. feet
    2 Single beds and 1 Sofa bed
    Balcony
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa lounge
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Hotel Ambassador Zermatt offers a delightful dining experience that blends local Swiss traditions and international flavors. Guests can savor hearty meals in a warm, family-friendly environment, making it the perfect setting for both relaxed family dinners and special occasions.
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo

Restaurant #1

Local and International
Ambiance
A cozy yet modern space that welcomes families, offering a blend of traditional Swiss charm and contemporary design.
Key Offerings
Indulge in the rich flavors of Swiss cuisine, with signature offerings including fondue and the classic Valaisan plate. A daily evening menu ensures a new culinary delight awaits each night.
Reservation
Recommended
Open for dinner from 18:30 to 22:00, seven days a week.

Hotel Ambassador Zermatt Location

Spiss-Strasse 10, Zermatt
Map view
Nearby
Stellisee 3920 Zermatt
Stellisee
1400 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Murmeli Brunnen
500 ft
Restaurants
Marie's Deli Zermatt
600 ft
Untere Mattenstrasse 12
Gusto Matto
400 ft
Bahnhofplatz 36
CasaMia
400 ft
Bahnhofplatz 36
Othmars hutte
500 ft
Riedweg
Sonne
500 ft
Metzggasse 35
Viktoria
700 ft
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
600 ft
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
700 ft
Bahnhofstrasse
Schweizerhof Kitchen
900 ft
Bahnhofstrasse 5
Explore Zermatt
Explore Zermatt
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
Matterhorn Museum
9 minutes' walk
Local history is showcased through exhibits on mountaineering and Zermatt's culture.
The Matterhorn
The Matterhorn
30-minute walk
Iconic peak with stunning views and a range of hiking trails for all skill levels.
Mountaineer's Cemetery
Mountaineer's Cemetery
9 minutes' walk
Memorial site honoring climbers lost in the mountains, offering a serene atmosphere.
St Peter's English Church
St Peter's English Church
8 minutes' walk
Charming church known for its beautiful architecture and peaceful surroundings.
Hiking Trails
5-minute walk
Various trails accessible for all levels, offering breathtaking views and nature encounters.
Murmeli Brunnen
Murmeli Brunnen
2 minutes' walk
Relaxing spot ideal for families, featuring a playground and a scenic mountain backdrop.
Biking Rentals
10-minute walk
Cycling offers thrill-seekers adventures on scenic trails with rental services nearby.
Gusto Matto
Gusto Matto
2 minutes' walk
Italian cuisine in a cozy atmosphere, featuring homemade pasta and upscale pizzas.
Marie's Deli Zermatt
Marie's Deli Zermatt
3 minutes' walk
Casual deli with a variety of sandwiches and local snacks, perfect for a quick meal.
CasaMia
CasaMia
2 minutes' walk
Charming eatery with locally-inspired dishes, offering options for various dietary preferences.
Hinterdorfstrasse
Hinterdorfstrasse
8 minutes' walk
Lively street with shops and cafes; offers a glimpse into Zermatt's vibrant culture.
Après-Ski Bars
10 minutes' walk
Local bars provide nightlife options post-skiing, featuring drinks and live music entertainment.
Tips on navigating the city
  • City Centre
    Zermatt 6 min  ·  1700 ft
  • Airports
    Sion (SIR) 125 min  ·  51.4 mi
    Agno (LUG) 301 min  ·  124.7 mi
  • Train
    Zermatt railway station 3 min  ·  700 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 18 min  ·  7.1 mi
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 20.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Catalan, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.0/10
Comfort
9.1/10
Facilities
8.7/10
Free Wi-Fi
9.3/10
Location
9.4/10
Staff
9.1/10
Value for money
8.0/10
Pros
Convenient location
Spacious room
Exceptional customer service
Cons
Building work noise
Rude staff
Guest reviews
based on 438 reviews
4/5
based on 1113 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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