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From920US$ /night
Check-in
13Dec2025Select date
Check-out
14Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Spiss-Strasse 10, Zermatt, Switzerland
-
Close to the Matterhorn Museum
Perfect
8.4
9.2
/10
4.5
4.1
/5

Rooms with Matterhorn views

Hotel Ambassador Zermatt offers double rooms (23-26m^2) with balconies facing the Matterhorn, equipped with premium bedding, free WiFi, and laptop-friendly workspaces. Family rooms (60m^2) accommodate up to 4 children and include mountain views. Suites (50m^2) feature separate living areas, bathtubs, and balconies.

Dining at Carbon Restaurant

Restaurant Carbon, led by chef Oriol Fernandez, serves French-Spanish Mediterranean cuisine cooked over open fire. The Ambassador Bar offers Swiss wines, draft beer, and 20+ whisky varieties. Breakfast includes regional products, served daily from 7:00 AM to 10:30 AM.

Ski & wellness facilities

The hotel has a heated indoor pool, sauna, and whirlpool (open until 8:00 PM). Ski rentals (skis, boots, helmets) are available on-site. The ski room stores equipment, and mountain railway tickets can be purchased at the front desk.

Near ski slopes & trails

A 10-minute walk from Zermatt's center, the hotel is close to 360km of ski pistes and 400km of hiking trails. The Matterhorn Museum (500m away) displays 19th-century mountaineering history. Heliskiing and sledging are available nearby.

Concierge & transport services

Services include luggage delivery via SBB (Swiss rail), ski equipment storage, and air purification systems in rooms. The Matterhorn Gotthard Bahn connects to Zermatt in 1h30 from Visp. Täsch (5km away) is the nearest car park.

“Location is a prime asset, placing guests within easy reach of key transport hubs and ski access. The charm extends beyond the location, with attentive staff dedicated to meeting guest needs. I particularly note the on-site dining and wellness facilities enhance the overall stay, making it a strong choice for skiers and families.”
Hotel logo
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Twin Room
2 persons
25 m² 
2 Single beds
Shower
Sauna
Twin Room Matterhorn View
2 persons
25 m² 
2 Single beds
Shower
Sauna
Suite
2 persons
60 m² 
2 Single beds
Shower
Sauna
Family Suite
2 persons
60 m² 
2 Single beds
Shower
Sauna
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Ski school
  • Hiking
  • Cycling

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Ski equipment hire
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Spa & Leisure

  • Seasonal indoor pool
  • Heated swimming pool
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Sauna
  • Jacuzzi

Room features

  • Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • In-room computer
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Hotel Ambassador Zermatt offers a delightful dining experience that blends local Swiss traditions and international flavors. Guests can savor hearty meals in a warm, family-friendly environment, making it the perfect setting for both relaxed family dinners and special occasions.
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo
Hotel Ambassador Zermatt Restaurant photo

Restaurant #1

Local and International
Ambiance
A cozy yet modern space that welcomes families, offering a blend of traditional Swiss charm and contemporary design.
Key Offerings
Indulge in the rich flavors of Swiss cuisine, with signature offerings including fondue and the classic Valaisan plate. A daily evening menu ensures a new culinary delight awaits each night.
Reservation
Recommended
Open for dinner from 18:30 to 22:00, seven days a week.

Location

Spiss-Strasse 10, Zermatt, Switzerland
Map view
Spiss-Strasse 10, Zermatt, Switzerland
Nearby
Stellisee 3920 Zermatt
Stellisee
420 m
Hohbalmen
130 m
Castor Mountain
130 m
Murmeli Brunnen
130 m
Restaurants
Marie's Deli Zermatt
180 m
Untere Mattenstrasse 12
Gusto Matto
110 m
Bahnhofplatz 36
CasaMia
110 m
Bahnhofplatz 36
Othmars hutte
130 m
Riedweg
Sonne
130 m
Metzggasse 35
Viktoria
190 m
Bahnhofplatz 2 vis a vis Gornergratbahn
Golden India
180 m
Bahnhofplatz 2
Bahnhofbuffet Non Solo Treno
190 m
Bahnhofstrasse
Schweizerhof Kitchen
250 m
Bahnhofstrasse 5
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
9 minutes' walk
Local history is showcased through exhibits on mountaineering and Zermatt's culture.
The Matterhorn
The Matterhorn
30-minute walk
Iconic peak with stunning views and a range of hiking trails for all skill levels.
Mountaineer's Cemetery
Mountaineer's Cemetery
9 minutes' walk
Memorial site honoring climbers lost in the mountains, offering a serene atmosphere.
St Peter's English Church
St Peter's English Church
8 minutes' walk
Charming church known for its beautiful architecture and peaceful surroundings.
Hiking Trails
5-minute walk
Various trails accessible for all levels, offering breathtaking views and nature encounters.
Murmeli Brunnen
Murmeli Brunnen
2 minutes' walk
Relaxing spot ideal for families, featuring a playground and a scenic mountain backdrop.
Biking Rentals
10-minute walk
Cycling offers thrill-seekers adventures on scenic trails with rental services nearby.
Gusto Matto
Gusto Matto
2 minutes' walk
Italian cuisine in a cozy atmosphere, featuring homemade pasta and upscale pizzas.
Marie's Deli Zermatt
Marie's Deli Zermatt
3 minutes' walk
Casual deli with a variety of sandwiches and local snacks, perfect for a quick meal.
CasaMia
CasaMia
2 minutes' walk
Charming eatery with locally-inspired dishes, offering options for various dietary preferences.
Hinterdorfstrasse
Hinterdorfstrasse
8 minutes' walk
Lively street with shops and cafes; offers a glimpse into Zermatt's vibrant culture.
Après-Ski Bars
10 minutes' walk
Local bars provide nightlife options post-skiing, featuring drinks and live music entertainment.
Tips on navigating the city
City Centre
Zermatt6 min  ·  500 m
Airports
Sion Airport (SIR)125 min  ·  82.7 km
Agno Airport (LUG)301 min  ·  200.6 km
Train
Zermatt railway station3 min  ·  200 m
Train2 min  ·  100 m
Bus
Bus stop18 min  ·  11.4 km
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Check Rates
Property information and rules
Check-in
from 15:00-22:00
Check-out
until 11 am
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Ambassador Zermatt serves a full breakfast for free. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Portuguese, Greek, Russian
Number of floors:
5
Number of rooms:
66
FAQs
About Hotel Ambassador Zermatt
What is the distance from Hotel Ambassador Zermatt to Zermatt train station?
The hotel is located 100 meters from Zermatt train station.
Which nearby attractions can be found close to Hotel Ambassador Zermatt?
Nearby attractions include the Gornergrat railway station (0.3 km) and the Matterhorn Museum - Zermatlantis (2 km).
What facilities does Hotel Ambassador Zermatt offer for relaxation?
The hotel features a heated indoor pool, whirlpool, sauna, and a bar/lounge area.
Is breakfast available at Hotel Ambassador Zermatt?
Breakfast is available for an additional charge of 20 CHF.
Does Hotel Ambassador Zermatt provide any on-site dining options?
Guests can enjoy Swiss and Spanish cuisine at the Tapas & Wine restaurant on-site.
What types of room amenities are available at Hotel Ambassador Zermatt?
Rooms include amenities such as Wi-Fi, flat-screen TVs, mini-fridge bars, and balconies with views of the Matterhorn.
What check-in and check-out times does Hotel Ambassador Zermatt have?
Check-in is at 00:00 and check-out is by 11:00.
What recreational activities does Hotel Ambassador Zermatt offer?
The hotel offers activities such as skiing, hiking, and bicycle rentals.

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