Hotel Ambassador Zermatt – Family Hotel in Zermatt | From 455$/Night

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About the Hotel

Spiss-Strasse 10, Zermatt, Switzerland

“The hotel's proximity to the train station was incredibly convenient for exploring Zermatt.”view full review

Rooms with Matterhorn views

Hotel Ambassador Zermatt offers double rooms (23-26m^2) with balconies facing the Matterhorn, equipped with premium bedding, free WiFi, and laptop-friendly workspaces. Family rooms (60m^2) accommodate up to 4 children and include mountain views. Suites (50m^2) feature separate living areas, bathtubs, and balconies.

Dining at Carbon Restaurant

Restaurant Carbon, led by chef Oriol Fernandez, serves French-Spanish Mediterranean cuisine cooked over open fire. The Ambassador Bar offers Swiss wines, draft beer, and 20+ whisky varieties. Breakfast includes regional products, served daily from 7:00 AM to 10:30 AM.

Ski & wellness facilities

The hotel has a heated indoor pool, sauna, and whirlpool (open until 8:00 PM). Ski rentals (skis, boots, helmets) are available on-site. The ski room stores equipment, and mountain railway tickets can be purchased at the front desk.

Near ski slopes & trails

A 10-minute walk from Zermatt's center, the hotel is close to 360km of ski pistes and 400km of hiking trails. The Matterhorn Museum (500m away) displays 19th-century mountaineering history. Heliskiing and sledging are available nearby.

Concierge & transport services

Services include luggage delivery via SBB (Swiss rail), ski equipment storage, and air purification systems in rooms. The Matterhorn Gotthard Bahn connects to Zermatt in 1h30 from Visp. Täsch (5km away) is the nearest car park.

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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Standard Twin Room

2 persons

25 m²

2 Single beds

Shower

Sauna

room details

Twin Room Matterhorn View

2 persons

25 m²

2 Single beds

Shower

Sauna

room details

Suite

2 persons

60 m²

2 Single beds

Shower

Sauna

room details

Family Suite

2 persons

60 m²

2 Single beds

Shower

Sauna

room details

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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Tips on navigating the city

Access a full list of transport options to make getting around with your family easy

City Centre

Zermatt500 m

Airports

Sion (SIR) 82.7 km

Agno (LUG) 200.6 km

Train

Zermatt railway station200 m

Train100 m

Bus

Bus stop 11.4 km

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Wonderful Sauna Experience

“I had a fantastic time using the sauna during my stay. It was a great way to relax after a long day of skiing. The space was well-maintained, providing a soothing atmosphere that allowed me to unwind completely.” view full review

Spacious Family Suite

“Our family suite was incredibly spacious and well-appointed, making it perfect for our needs. We enjoyed the comfortable layout, which allowed us to relax as a family after a day spent exploring Zermatt.” view full review

Great Ski Equipment Rental

“The in-house ski rental shop was a lifesaver. We were able to rent our skis quickly and easily without having to walk far, made our skiing experience even better. Convenience at its best!” view full review

Clean and Well-Equipped

“The bathroom was clean and featured all the necessary amenities. I appreciated having fresh towels and toiletries available at all times, making my stay much more comfortable.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Ski school
Hiking
Cycling

Guest Parking

Dryer

Services

Room service
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots
Board games
Children's menu

Spa & Leisure

Seasonal indoor pool
Heated swimming pool
Sun terrace
Garden area
Leisure/ TV room
Sauna
Jacuzzi

Room features

Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
In-room computer
AM/FM alarm clock

Room decor

Parquet floor

Location

Spiss-Strasse 10, Zermatt, Switzerland

Map view

Spiss-Strasse 10, Zermatt, Switzerland

City landmarks

Museum

Matterhorn Museum

680 m

Landmark

The Matterhorn

2.4 km

Cemetery

Mountaineer's Cemetery

710 m

Church

St Peter's English Church

650 m

Bridge

Photopoint Kirchbrucke bridge

680 m

Church

Parish Church of St. Mauritius

730 m

Landmark

Walk of Climb

730 m

Landmark

Hinterdorfstrasse

610 m

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

1.4 km

Landmark

Bergfuhrerdenkmal

640 m

Landmark

Obere Matten playground no. 1

730 m

Landmark

Denner Partner

1.0 km

Landmark

Gorner Gorge

2.1 km

Landmark

Sunnegga

2.8 km

Beach

Leisee

2.1 km

Theme Park

Forest Fun-Park Zermatt

1.6 km

Ski Area

Wolli park for beginners Sunnegga

3.0 km

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

2.2 km

Garden

Ricola Herb Garden

2.2 km

Landmark

Zmutt Glacier

3.3 km

Landmark

Zmutt

3.2 km

Landmark

Platthorn

3.4 km

Beach

Grunsee

3.5 km

Landmark

Kapelle Mutt

3.2 km

Garden

Dossen Glacier Garden

3.6 km

Bridge

Hangebrucke

3.6 km

Nearby

Stellisee 3920 Zermatt

Stellisee

420 m

Hohbalmen

130 m

Castor Mountain

130 m

Murmeli Brunnen

130 m

Restaurants

Marie's Deli Zermatt

180 m

Untere Mattenstrasse 12

Gusto Matto

110 m

Bahnhofplatz 36

CasaMia

110 m

Bahnhofplatz 36

Othmars hutte

130 m

Riedweg

Sonne

130 m

Metzggasse 35

Viktoria

190 m

Bahnhofplatz 2 vis a vis Gornergratbahn

Golden India

180 m

Bahnhofplatz 2

Bahnhofbuffet Non Solo Treno

190 m

Bahnhofstrasse

Schweizerhof Kitchen

250 m

Bahnhofstrasse 5

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Hotel Ambassador Zermatt – A Favorite for Families in Zermatt

About the Hotel

Rooms with Matterhorn views

Dining at Carbon Restaurant

Ski & wellness facilities

Near ski slopes & trails

Concierge & transport services

Choose from a variety of room types

Availability and pricing for your selected dates

Tips on navigating the city

Facilities

General

Sports & Fitness

Guest Parking

Services

Dining

Business

Children

Spa & Leisure

Room features

Bathroom

Self-catering

Media

Room decor

Location

Next best alternative

Inspiration for future getaways